[Web series] Customer Experience Confidential: October 2020 Session

Join Customer Experience practitioners Christopher Stark and Kahlil Dumas on the 3rd Thursday of every month, as they answer audience questions live on Zoom! Sign up at: https://bit.ly/2yU0zXg

This is a recording of the October 15, 2020 session. Questions include: What listening posts should companies use for a VoC program, do you have any examples for how companies have branded their CX program internally and externally for their customers, and is there a specific CX Maturity Assessment tool you would recommend companies should take to benchmark their cx program?