In this week's "Customer Experience Confidential" session, experienced CX practitioners Chris and Kahlil are answering the question, "What is one of the most overrated customer experience buzzwords and why?"
Get answers to your most challenging customer experience questions! Join our monthly web series "Customer Experience Confidential" every 3rd Thursday of the month @ 11amPT! Register here: https://bit.ly/2yU0zXg
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