In this week's "Customer Experience Confidential" session, experienced CX practitioners Chris and Kahlil are answering the question, "We've seen survey rates drop over the last year. Are there other or better ways to get VoC feedback?"
Get answers to your most challenging customer experience questions! Join our monthly web series "Customer Experience Confidential" every 3rd Thursday of the month @ 11amPT! Register here: https://bit.ly/2yU0zXg
You can also register for event notifications here: https://topbox.io/customer-experience-confidential-chris-kahlil/