cx scores wednesday wisdom

CX Q&A: We’ve seen an uptick in CX scores. How do we extend this trend?

 

For this week's "Customer Experience Confidential" session, experienced CX practitioners Chris and Kahlil are answering the question, “We have seen an uptick in CX scores (CSAT, NPS) during the pandemic. How do we extend this trend as we move to the new normal?"

To get answers to your toughest customer experience questions, join Chris and Kahlil on the 3rd Thursday of every month @ 11am PST at: https://topbox.zoom.us/j/399704363

You can also register for event notifications here: https://topbox.io/customer-experience-confidential-chris-kahlil/

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