CX insights

CX Q&A: I’ve shared CX insights w/ my team but they won’t take action. How do I change this?


In this week's "Customer Experience Confidential" session, experienced CX practitioners Chris and Kahlil are answering the question, "I have great CX insights I am sharing with my coworkers but am struggling to get them to take action. How do I change this?"

Get answers to your most challenging customer experience questions! Join our monthly web series "Customer Experience Confidential" every 3rd Thursday of the month @ 11amPT! Register here:

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