Legacy speech analysis tools holding you back?

Okay, so you signed up for a speech analysis tool provided by your call recording company. As these companies often have point-solutions for each communication channel (phone, chat, email, social, in-app, web feedback, surveys, reviews), you've probably grown frustrated with the lack of actionable, holistic insights these solutions provide.

The good news? These industry standard tools are quickly being surpassed by new technology that can seamlessly integrate ALL customer touchpoints to enable deep CX analysis.

Disrupt your CX and VoC programs with Topbox.

Every day your customers are telling you about the friction points they’re encountering with your products, support services and brand. Topbox turns those conversations, across every channel, into insights. Now, your CX or VoC teams can have insight that will empower and improve every facet of your organization, right at their fingertips.

What makes us different from the other guys.

AI-on-the-Fly provides

trending insights at run time

Integrates seamlessly with all communication

channel point solutions

Normalizes disparate sets of data

for unified view

Integrates seamlessly with all

communication channel point solutions

3 tiered classification process: universal,

industry-specific & company-specific concepts

What makes us different from the other guys.

Request a demo of our CX Analytics platform.

Don’t be held back by outdated technology.

Start turning customer conversations into insights.

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