Product Archives - Topbox

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Brand Experience Score™

Brand Experience Score, or BXS™, leverages Topbox’s speech, text and sentiment analysis to curate, classify, and score contextually rich, unsolicited feedback. The data is classified into key business areas and rendered as a numerical score on the BXS dashboard for use by senior management as executive oversight, and by operators as a starting point for …

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Topbox Product Overview

An overview of the Topbox enterprise CX Analytics platform, featuring Brand Experience Score, a revolutionary alternative to NPS. Topbox-Product-Overview

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