Get insights from every conversation with and about your company.

Introducing Enterprise Conversation Analytics
For years, assessing and improving customer experience has relied on soliciting customer feedback using surveys. But the millions of customer conversations happening organically across communication channels represent a superior data set for this purpose. Topbox curates and contextualizes all those conversations to give you the customer insights you’re looking for.
Understand and Influence Brand Perception
Topbox enables customer-centric decision making throughout your entire company with one comprehensive source for insights.

How it works
Topbox sits on top of all your customer communication platforms to provide a single view of all customer conversations and comments, normalizing and classifying the data for comprehensive CX analysis.
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